Travelers' Tales: True Stories From the Open Road
Provided by Travel Guard
When planning a trip, whether business or pleasure, most travelers do not think of the mishaps that can occur on the road. Furthest from their minds is the thought that the unexpected could happen. Fortunately, there is a way of reducing the sting that accompanies lost baggage, sudden illness or bad weather. A comprehensive travel insurance plan is a tremendous benefit when faced with life's little surprises.
Girl's Getaway Interrupted
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Laurie and her two daughters realized the importance of travel insurance for common travel problems during their summer family trip to Florida last year. Only one day into the trip, Laurie's youngest daughter caught a virus, causing the entire family to miss out on Florida fun.
Not ready to cancel their entire long-awaited trip and lose the money they've saved for the getaway, Laurie called a doctor to visit their hotel room. The physician prescribed antibiotics for her daughter, which, to Laurie's astonishment, was not covered by her regular health insurance plan.
Laurie was reimbursed nearly $400 through Travel Guard for the visit and prescription, proving that the smallest medical dilemmas can become an issue, even when traveling within the U.S. With expensive fuel inflatinf today's travel costs, the family truly appreciated how their travel insurance coverage eased the strain on their finances. |
Medical Emergency
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Less than a day into Sharon and Mark's 7-night Caribbean cruise with their family, Mark unexpectedly experienced a seizure.
The cruise ship's doctor didn't feel that the ship was properly equipped to handle Mark's medical condition and recommended that he be admitted to the nearest appropriate medical facility for a C.T. scan and consultation with the facility's neurologist. Sharon remembered their Travel Guard plan and called for help. Travel Assist quickly arranged medical evacuation for Mark to Ft. Lauderdale by air ambulance.
To complicate matters further, Mark and Sharon's luggage never arrived onboard their ship prior to departure. With all the commotion surrounding Mark's condition, the last thing they had time for was tracking down lost luggage. One call to Travel Assist and their luggage was promptly found and delivered to them.
Fortunately, Mark's condition began to improve, and he was soon cleared to travel. He and Sharon had a message relayed to the cruise line to let their children know that they would see them back in Colorado. Travel Guard helped soften the blow of an otherwise traumatic experience. In addition to the travel assistance services they received, the family was reimbursed for all covered medical and trip interruption expenses, totaling more than $16,600. |
Airport Honeymoon Averted
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After months of anticipation, newlyweds Matthew and Amy of Baltimore, MD had dreamed of all the memories they were going to make on their honeymoon to Belize. When, on the night of their departure, storms rolled in from the Caribbean delaying their flight out of Miami, the couple began to think that the only memories they would return with would be of the airport terminal where they were stranded.
Fortunately, Amy remembered their travel insurance plan. Travel Assist's personal assistance center helped locate a hotel near the Miami Airport so Matthew and Amy could spend the first night of their honeymoon in luxury, instead of a bench at the airport terminal.
Travel Assist also arranged for ground transportation to and from the hotel, and worked with the airlines to ensure they reached their final destination the next day.
With Travel Assist's assistance services, the couple was able to reach Belize the next day and enjoy the rest of one of the most important trips of their lives. |
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